Yes, you need to register on the platform to view free content. Registration on LoveAndGratitude.tv is free and without any obligation, the request to register is born to allow us to offer you new content directly on the platform and for the resume features for video streaming.
Registration is free and without any obligation regarding duration or renewal for a fee.
LoveAndGratitude.tv automatically sends an email to the email address you entered during registration, so we suggest you check that the email has not accidentally ended up in spam. If so, we invite you to mark the sender as "trustworthy". If you do not find the email in spam, we suggest you try the registration procedure again, making sure it has been written correctly. If the problem persists, contact us at support@loveandgratitude.tv
The registration process is completed by confirming your email address, which can be done by clicking on the link in the email that LoveAndGratitude.tv sent you during registration. If you have completed all the registration steps, it is possible that the email address and password entered are not correct, in this case click on "Login" and then on the link "forgot your password?".
LoveAndGratitude.tv offers content in single video streaming, in collections of episodes commonly called “series”, live streaming events, in-person events and video courses delivered in streaming mode. Some of the content offered may be paid. The content offered falls within the themes “Science, spirituality, holistic”, which are in turn divided into more specific sub-themes. The content may be interviews, educational, conferences, training courses, webinars, live meetings and interactive courses. Some content is produced by LoveAndGratitude.tv, while others are produced externally; for the latter, the platform hosts the content, but is not responsible for the content.
No, in-person events take place in different locations, the address where it will take place is specified on the event detail page.
To enjoy the content on the platform, all you need is a computer or smartphone/tablet. For live streaming events where you need to interact with the trainer, a webcam and microphone will be required.
Purchased streaming videos can be viewed by the user as many times as desired, as long as they are available on the platform. Payment for events, being content that has a beginning and an end - whether in person or in live streaming mode - gives the right to participate during the time of the event itself. Some events may also include in the purchase cost the recording of the event, which can be used later in video streaming mode, in this case the rules of video streaming apply.
LoveAndGratitude.tv has integrated Zoom Meeting for live streaming events, so when the user clicks “Join”, he/she is connected to the scheduled meeting on Zoom Meeting.
No, it is not necessary. For users who have already installed and have a Zoom Meeting account, it is possible to enter the meeting via the installed App; for those who do not have it, by accessing the redirect page via the "Join" button, you can click on the "Proceed in browser" link, thus entering the meeting via browser.
No, users who have registered for the event, by clicking on the “Participate” button will access the event directly without any additional credentials.
All purchases on the platform can be made with online payments: by credit card via the Stripe platform, with your PayPal account and with cryptocurrencies with the Cripto.com platform.
No, LoveAndGratitude.tv does not manage or store any payment data; specifically, payments are made on PayPal, which will then communicate the correct transaction to LoveAndGratitude.tv.
Since there is no exchange of material goods, the return is not possible. The refund is only possible for events and must be requested by sending an email to support@loveandgratitude.tv, within 72 hours of the event start. Paid video streams are not refundable.
Write an email to support@loveandgratitude.tv indicating the email address of your account and the event in question. You will be contacted by the support team who will propose other available dates of the same event; if other dates of the same event are not available, a coupon with a discount code of equal value to the payment made will be issued.
If an event cannot be held, LoveAndGratitude.tv will promptly inform all users registered for the event by email. In the case of paid events, the email communicating that the event cannot be held will include alternative solutions and/or coupons with a discount code of equal value to the payment made. In any case, users can contact support@loveandgratitude.tv to request specific clarifications.
The coupon with the discount code is in all respects a promotional form implemented by LoveAndGratitude.tv in favor of users, which allows you to take advantage of a discount on paid content.
Once you have identified the content you are interested in purchasing, simply click on “Purchase” and enter the alphanumeric discount code in the “Discount Code” field on the PayPal screen to make the payment. The purchase amount will change in real time based on the value of the discount. The coupon will be used after the user has completed the payment procedure, by credit card or with their PayPal account, of the amount reduced by the value of the coupon.
The coupon with the discount code is in all respects a promotional form implemented by LoveAndGratitude.tv in favor of users, which allows you to take advantage of a discount on paid content.
Once you have identified the content you are interested in purchasing, simply click on “Purchase” and enter the alphanumeric discount code in the “Discount Code” field on the PayPal screen to make the payment. The purchase amount will change in real time based on the value of the discount. The coupon will be used after the user has completed the payment procedure, by credit card or with their PayPal account, of the amount reduced by the value of the coupon.
Regardless of the value of the coupon, you must click on the "Buy" button of the content you want to purchase and then enter the alphanumeric code of the coupon in the "Discount Code" field on the PayPal payment screen; in the case of coupons with value 100%, the payment amount will change to € 0.00 and the "Proceed" button will appear, which will refer directly to the purchase confirmation.
The platform issues the invoice at the end of the purchase/payment cycle of each service. During the purchase phase, it is possible to enter the data of the recipient of the invoice, whether private or company. Once the purchase is completed correctly, the platform sends a “purchase confirmation” email, which contains the link to download the invoice in PDF format.
